How can we help?
Most answers are a click away in the docs. If you're still stuck, our team is happy to help — advocate to advocate.
Getting started
Install the app, set up the offline AI, and draft your first document.
Installers & activation
Download the right installer and activate your subscription by signing in.
Troubleshooting
Fixes for the AI engine, activation, downloads, device seats and exports.
Subscriptions & billing
Plans, device seats, moving computers, coupons and cancelling.
Popular questions
How do I activate on a new computer?“Already active on N devices” — what now?The AI won’t startHow do I cancel my subscription?What are the system requirements?Is my clients’ data private?
Browse the full documentation for step-by-step guides.
Still need a hand?
Send us a message and we'll get back to you. For the fastest help with the app, include your Device ID (Settings → Advanced) and a short description of what's happening.
We typically reply within one business day.
Talk to us
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